Privacy Policy

Cult & Boutique (Wine Management) Limited is solely responsible for the data we hold about our customers and mailing list subscribers. Should you wish to contact us regarding your privacy, please contact our Customer Service team on 0208 948 9430, or by email on

We take the security and privacy of your personal information very seriously and make every effort to protect your personal details. We want to be open and clear about how we collected and use your information.

We obtained your personal data either directly from yourself, through an online form, competition entry or from a third-party, ICO registered marketing company for the purposes of direct marketing.

Our legal basis for storing your personal data will be to fulfil your orders, or via consent for mailing list subscribers. Your data is used through the duration of the sales process and following delivery of goods, we will continue to store your details in order to improve our services and make additional purchases easier for you.
Your personal data is stored digitally on our closed internal system, except our mailing list data which is stored remotely and securely with a third party online email client.

For customers of our online store we store the following information:-

  • Name
  • Billing Address
  • Delivery Address
  • Phone Number
  • Email Address
  • Purchase History

For mailing list subscribers we store the following information:-

  • Name
  • Email Address

If you place an order with us we will share your details with our courier in order to complete your delivery requests.

We will only contact you by telephone, mail or email using only the information you have provided.

We use small files from your computer called Cookies, to help us process your orders and monitor customer trends. We do not share your cookie data with any third party except Google Analytics to monitor trends.

You can have access to or correct your personal data by contacting us directly using the details below. After two years of inactivity we will delete your personal details from our records

You can opt-out of all direct marketing from Cult & Boutique by clicking the ‘unsubscribe’ link in our marketing emails or by contacting us, either by telephone on 0208 948 9430, by email at, or by writing to us at Cult & Boutique (Wine Management) Limited, Barley Mow Centre, Barley Mow Passage, Chiswick, London W4 4PH to request to have your details removed from our database.