Standard delivery charges are provided by our website with certain exceptions. If you are unable to obtain a delivery quote via our website, please contact a member of the team on +44 (0) 208 948 9435 or by email firstname.lastname@example.org and we will provide a quote for you. We offer free delivery to the following local post-codes – W4, SW13, SW14 & TW9.
In Bond transfers from London City Bond Eton Park to any other London City Bond warehouse will be charged as per LCB’s internal distribution tariff, further details upon request.
Please notify us of any damage or errors with your delivery within 48 hours of receiving the goods.
We are very careful to select wines that meet our strict quality expectations, provenance and use professional wine storage at all times. We are therefore unable to accept responsibility for wines that do not have any technical faults but fail to meet your personal taste or requirements. At our complete discretion, we will consider replacing the remainder of any case sold which is not consumable.
You must be at least 18 years of age to purchase any alcoholic product. We operate a ‘Challenge 25’ policy for all deliveries and you may be asked to provide a photo ID. If nobody is present at the point of delivery, or if the courier believes that you are under 18 we will not be able to deliver the Products.
DP = Duty Paid / IB = In Bond